Testimonials
What people are saying about about our
"Total Package" approach ...
"Thank you so much for transforming my office into the beautiful and
elegant space it is today. My new office is elegant and sophisticated like a
boutique, yet warm and inviting. It is everything I wanted my new office to be;
only it turned out better than I or my staff could imagine. Every morning since
the remodel, I enter my office with a smile and a feeling of pride for my
beautiful office.
I knew I was really over due for a remodel. my office cabinets were going on
fifteen plus years, the space was cluttered, dim and uninviting. The question
was not if I needed to remodel, but who do I choose to help with the remodel. I
consider it fate or luck that I stumbled upon your name while reading Eyecare
Business. When I called your office you happened to pick up the phone and you
were very friendly and took the time to answer all my questions, and you asked
me many questions to better understand what I wanted to accomplish with the
remodel.
At first I was a little hesitant about working with someone that I would not be
able to meet in person, but I soon realized that you made your clients a
priority and were always available to discuss design concepts or answer any
questions. I have to admit that during the week when the was closed to install
the new cabinets, floors, lightings, etc I was a little nervous about whether or
not the colors we choose would come together right, but when everything was all
done it really took my breath away because the office looked amazing. All the
colors complemented each other wonderfully. It's your meticulous attention to
small details such as what wood stain to use for the dispensing chairs that
really make a difference. I was also very impressed that you stuck to my tight
schedule and delivered everything on time as promised without delay.
Lighting also made a world of difference in my new office. The proper placement
of different light fixtures allows the frames to be highlighted and creates an
ambience that is warm and inviting. I really love the fact that Magic Design
truly is a one stop shop for all your office remodel needs. You addressed
everything that is needed for remodeling an office: space design, cabinets,
flooring, chairs, lighting, wall colors and storage space.
My patients love the new look and we get compliments every day. Thank you so
much for all your patience and hard work in helping me transform my office into
the beautiful boutique office it is today. I would recommend anyone that wants
to remodel their office to use Magic Design."
Lina Than, OD /
LT Optometry
- Westminster, CA
"I wanted to thank you so much for your help in designing my new office.
You were very supportive and encouraging throughout this entire process.
I appreciate your willingness to be flexible with our original design when
we had to switch locations and totally re-do the entire
plan!
Your design, from concept to color board to execution, exactly fits the
vision I had for my practice. The optical displays are beautiful and the
front desk gains us lots of compliments. Everything arrived intact and as
promised. The carpet, chairs, and lighting flow well with the displays and
desk to make a quite impressive first impression on patients.
Thank you for our designer look that didn't break the
bank!
I thank you and your office staff for their patience and help. Any
time we had a question, the phone was answered immediately and the situation
taken care of promptly I could not have asked for more receptive
assistance. I am very happy with the service I received from your firm.
I would recommend you and your group without reservation to anyone needing an
office designed or updated.
Thank you again for undertaking a daunting task and
managing it for me so well."
Update:
"I just wanted to say hello! And thanks again to everyone for all your
help in designing the office. Is really beautiful and I love it. We
are very good so far; ware actually breaking even already (open 1 1/2
months) which is just fabulous! I wanted to let you know that our website
was finally up and running (
www.southerlinfamilyeyecare.com ) so that you could "see" the office.
With be in touch with you as our dispensary needs more displays. Hope you
all are doing good."
"I love my new office. It turned out beautiful. You and your
team did an awesome job - from the original consultation, design, tweaking the
design, planning the color, fabrics and flooring to working with the
contractors, and coordinating the final build out- I couldn't be more pleased.
There was so much to do to get my office open, and I am so glad I had you there
to help me get all the details of the space done right.
Now, a day doesn't go by when my patients, both former and new, don't come
in and immediately stop and comment on how gorgeous my office is. I
couldn't be more proud."
Karen B. Rosen, OD, FAAO /
Rosen Optometry
- St Louis, MO
"I am so thankful that you were able to guide me through this whole process
of starting an optometry office cold. It was in the very early stages,
that I encountered your website and started talking to you about the possibility
of starting my own practice. Thanks to your encouragement and advice, Cy,
I was able to put together a concrete plan to put this office together.
Everything looks so great!"
"I
knew you could do it and you did! From
executed lease through demolition and build-out to open-for-business in three
months flat.
From the construction drawings to the detailed
dispensary design including lighting, electrical, carpet, upholstery, tile and
wall paint color scheme you came through like a true professional. I know
that you spoke to the contractor more than I did. This allowed me to focus
on seeing patients at my current practice.
As you know this is the second office you have
designed for me. The first office is thriving and I expect the new one
will as well."
Kenneth Lee Arndt - O.D. /
Clear Vision Optometry - Newport
News, VA
"I have been in the business as an optician and contact lens
fitter and optical store manager, regional corporate stores manager, store owner
and teacher. I have started numerous optical stores and have witnessed
good ones and bad ones.., Which brings me to my testimonial About and For Magic
Design!
Thank you for your directions, guidance and assistance in developing our
new store floor plans, furniture selections and color choices and for your
competent staffs patience during the process until completion!
We are now in our new store! The new Location and the “NEW LOOK” has
increased our business impressively. Thanks to Magic Design for their
expertise, patience and attention paid to all of the details… “YOU ARE THE
BEST.”
Richard Moody – Owner & Operator / Hardwick Vision Center - Rockingham, NC
"Well it looks like we did it again. This is the fourth office you
have designed for us and it just keeps getting better. Even the local
installer was telling me that the quality and workmanship of all the fixtures
was excellent.
Every fixture and work area was well thought out and functional. What
ever I need is within hands reach. Working in this environment is easy and
relaxed."
"I have used the services of Magic Design for two installations this year.
Not only did their customer service impress me but I was extremely surprised at
how much detail they put into the projects. Things I did not anticipate to
plan...they did. Our newly designed stores are the nicest in our system.
Thank you Magic Design."
"The layout that you designed for us is working great. The flow of
patients through our office is seamless and we are staying on schedule better
than before. In fact, our first month in the new office, sales were up 75%
over the same month the previous year! At Performance Eyecare, we pride
ourselves in providing outstanding customer service and it is obvious that Magic
Design does as well."
"You took my building blue print and within a couple of days had a terrific
layout for my future office. After seeing the layout, immediately that
stress started to go away. Then after we had finalized the layout, my
landlords asked me to relocate my office to a different floor in the same
building. You were able to take the original design and adapt it to the
new space within a couple of days once again."
Dr. Kurt J Tichy/ Oronoque Eye Care - Stratford, CT
"It was pretty scary coming right out of school and opening up cold, but you
helped build my confidence and made me realize it was possible. Prior to
contacting you, I struggled to try and fit all the rooms I wanted into my 1,200
square foot space and could not seem to do it. Once you had the
dimensions, you quickly turned around and sent me the blueprints of your design
in no time. I could not believe how you were able to use the space so
efficiently - 2 exam rooms, a pre-testing room, a contact lens fitting room, a
personal office, and a business office with enough space left over for storage,
a roomy reception room, and great-looking optical.
I get compliments from everybody that walks through the door...
All of my friends who graduated with me who've seen my office in person or
through my website ( springhilleyecare.com ) can't
believe how amazing it looks."
Robert R. Szeliga, O.D. / SPRING HILL EYECARE - Spring
Hill, TN
"My office continues to grow and I know that it is helped by the striking
interior that greets them. My best to you and I look forward to working
with you again when I open up a second office!."
Franz Michel, M.D. / Newbury Park Vision Center -
Newbury Park, CA
"Within days of faxing you the untouched office floor plan, you created a
working layout that optimized the existing space and structure. This
allowed us to minimize our planning and construction time as well as cost.
You were constantly in touch with our real estate agent, landlord, architect,
contractor, and most importantly, with us. This allowed us the freedom to
continue our business while the project was ongoing. This also minimized
those sleepless nights of worrying about details."
Darren Lee, O.D. & Michael Gee, O.D. - Foster
City, CA
"The office furniture, cabinets and chairs from the reception counter, chart
room, waiting room, contact lens area, exam lanes, break room, lab and optical
boutique were superb. Your choice of lighting, carpeting and flooring has
complimented the whole design. I cannot tell you how delighted I was to
enter my new office and start seeing patients.
The time you spent dealing with the builder of my office suite was a
complete peace of mind and deeply appreciated.
You can put me down as a completely satisfied customer."
Christopher J. Parot, OD - Desert Oasis Eye Care
"What is even better and I like the most is the total package from the
carpets to the ceiling. Your new ideas of the eyewear pick-up station and
the business office, as part of designing the office, have been appreciated by
all our staff.
Your coordination with the builder, electrician, and architect made this
project fun instead of a burden on me. You were so approachable, available
and happily willing to answer any questions we had.
Prices were better then expected. In fact we were skeptical about the
quality for what you quoted, but when we got the materials, we were thrilled
with what we got for the price we paid and with the ease of which the whole
project was completed."
Dr. S.S. Virk O.D. Ph.D / Advanced Eyecare Solutions,
Woodinville, WA
"The last time I opened a new office, 18 years ago, I had someone come in,
do the dispensary design and he let me fend for myself all the other details.
Needless to say, the office was put together piecemeal, and never had the look I
wanted. With your "Total package" the whole process was less stressful,
more efficient with time and money and gave us the office of our dreams.
I spoke to you early in the process and had every intention to get design
and price information from several other companies. You were so helpful,
however, in every aspect of the move from negotiating the lease, working with
the architect, space planning, design elevations, color selections and lighting
design, that I decided that I would never find anyone as helpful and as pleasant
to work with as you, so I dashed my plans to contact other companies. You
supplied beautiful, matching fixtures for my entire 3200 square foot office,
including exam room desks and contact lens cabinets, for a cost that I am sure
other companies would have charged just for the dispensary fixtures."
Alan S. Kwiatek, O.D. / Bogey Hills Vision Center, St.
Charles, MO
" Magic Design helped guide me through dozens of critical optical dispensary
design decisions helping me to avoid costly mistakes and stress. Design
services included a complete package from A to Z with color coordination,
lighting, traffic flow, even display accessories. The furnishings were
made, shipped and delivered on time as promised so that we could reopen without
costly down time."
"The bottom line is that our gross is up and so are patient referrals."
Timothy H. McGillen O.D. - Eye Care Plus,
Merrillville, IN
"Professional, personal, prompt and available are the words that can best
describe your interactions with during the process. The product is nothing
short of phenomenal ...
"with Magic Design I achieved a "total package" for less money and zero
headache. "
Kristi Kessler-Williams, OD - President, Eye to Eye
Optometry
"I felt that it could be a huge problem planning and creating a new office
interior with a company that was so far away. I had no qualms about the
design phase, but the construction and implementation phase caused me concern.
Well, I am pleased to say that I shouldn't have been concerned and I won't be in
the future...
... You were immensely easy to work with in the planning stages. The
construction was of the best quality and the final product is a knock-out!...
...It's a pleasure to work with skilled craftsman and honest business
people."
James K. Kirchner / EyeCare Specialties, P.C. -
Lincoln, Nebraska
"We had already given another company the go ahead to build. We sent
the specs in and we had a quote in a day. A full 33% less than our first
quote."
"We were a little nervous about the overall completion of the job: the
quality and the timing. When it arrived on time we were pleasantly
surprised ... better than we expected! It matched all of our other
furniture and fitted like a glove."
Todd M. Adair, O.D. / ADAIR Dental & Optometry -
Sacramento, CA
"The constant exchange of ideas between you, the architect, the contractor,
and myself resulted in a final product we all can be excited about. I see
an all new energized attitude exhibited by our staff and a sense of delighted
amazement by anyone entering into this beautiful array of colors, tones and
lighting effects."
Chuck Ronckovitz, O.D. / Vision Masters - Whitehall,
PA
"Your space saving file cabinets for our patient medical records are roomy
and versatile and the reception area is working out great."
Jung Sook Choi, O.D. / SILOAM OPTOMETRY - San
Francisco, CA
"... looks like the Waldorf-Astoria" "When you step inside you know
your problems will be taken care of!"
Dr. Kenneth Lee Arndt / Dr Kenneth Lee Arndt Optometry
- Newport News, VA
"I have been so busy since you remodeled my office. Since the remodel,
our office has increased by 23% over the last year. It was the best
investment I have made in my practice in the last 10 years."
Dr. Marty Schneider / Village Square Optometric Center
- Camarillo, CA
"For years I dreaded the possibility of having to move my office someday.
But with your advice and assistance from day one, there was no need to
worry. You handled and coordinated everything so well that I had the
energy to concentrate on running my practice and preparing my staff and patients
for the move."
Frank C. Burger, O.D. / San Jose, CA
"You made it simple and fun, and we ended up with a wonderful new store.
Magic Design is way ahead of most businesses in their approach to customer
satisfaction. You answered all my questions promptly and returned all
phone calls almost immediately. That's practically unheard of nowadays.
Every promise you made, you kept. When I unwrapped the first display, I
was in awe. It was a beautifully crafted piece of work. And every
piece thereafter that I unwrapped was just as amazing."
Carrie L. Foth / CUSTOM EYES - Frisco, CO
"The design of our optical shop surpasses any other facility in the area.
Not only is our showroom functional, but displays our optical goods in a
beautifully designed setting."
Michael W. Coleman, M.D. / COLEMAN EYE CENTER -
Greenwood, MS
"Since we cater to a high-end clientele, we wanted the upscale 'look' but we
didn't want to pay the upscale price tag. You provided us with an office
layout and interior design that was 100 times better than we had expected and
you were able to do this within our budget!"
Alan Cabrera, O.D. / ImageOne EyeCare - Overland Park,
KS
"We began starting with only 750 square feet of space to work with, I was
concerned that the office would feel cramped. I think with our original
design that would have been the case, however with your design it seems like we
have over 1000 square feet and have no problems with space."
Thomas J. Cullinane O.D. / Optical Expressions,
- Creve Coeur, MO
"The other companies were all good, gave help designing the dispensary but
did not take enough time or interest in helping with the rest of the office."
Kirk Thompson O.D. / ANGLES VISION CLINIC - Port
Angeles, WA
"we were concerned about the fact that our office building was unique, an
early 1800's federal style home. Your designs were very fitting to the
period. You went along with our requests for specialty dental molding and
your color scheme matched ours to perfection. The overall effect is
gorgeous! Kerry told you he wanted people to walk into our dispensary and
say, "Wow!" and that is exactly what we've gotten."
Drs. Kerry & Mary Ellen Connell / FAMILY EYE CARE -
Saco, ME
"I want to thank you for "guiding" me through the difficult period of
building the site out. Not only was your advice on office planning and
layout invaluable but just the emotional lift you gave when times got rough was
greatly appreciated.
Dr. Wayne Yoshioka / Gardena, CA
"I asked an unbelievably tall order ~ to have everything ready for a new
office to be open in one month. Then I went on vacation and left the
details to you! ...
What I received was endless patience on your part, reassurance, and an
office that I am unquestionably proud of."
Dr. Julie Steinhauer / Jersey Family Vision Care,
Jerseyville, IL
